HOTEL BOOKINGS AND TRANSFERS

In the rare instance that you need to make a travel insurance claim or need to follow up on a complaint after you return home, your travel agent advocate continues to work on behalf on your family. We make sure any problems are solved to your satisfaction.

DT&T never charges services fees. Our services are free to our customers. We earn our living but the sales commissions we earn from the hotels, sightseeing and rental cars.

Any good travel agency knows it’s not about making the sale, it’s about creating happy clients. Happy clients become fans of our company, come back to us every year and recommend our company to others. We rejoice when we can save our clients money with a great deal. We make our recommendations based on the specific needs and requests of our clients. We don’t base our recommendations on industry sales incentives or bonus gifts. If we know of a better room or experience that will enhance our client’s family vacation, we’ll suggest it but that’s all. No pushing involved, we just do right by our families.

We do our best to find you the best deals available. If you do find a cheaper price online, let us know. 9 times out of 10 we can match or beat that price if you tell us about it. If we cannot beat it, we’ll tell you why it’s probably a scam and not a deal. You benefit by getting the best price and our great service.

Travel agents are privy to special flight prices, special hotel and cruise. This feature alone will save your money. You must be a licensed travel agency or belong to a specific insider group.

Busy parents recognize how valuable their time is to them. Parents can easily spend HOURS researching family vacation options online. With the amount of conflicting information available online, it’s easy to quickly get overwhelmed and confused. Many times, the questions perplexing many parents we agents can often answer right off the top of our heads thanks to our years of experience. If you have detailed questions or need to plan a complicated itinerary, we do all the work for you. We can make the international phone calls to get your questions answered. We know who and how to reach out to in order to get the job done, saving you hours of frustration.

Most folks don’t bother reading the tiny, small print when they book trips themselves and this what usually “trips” them up. Even if folks do stop to read it, they may not be able to understand the implications. Travel Agents understand the rules, terms and conditions. We can help navigate you to make sure you don’t make any costly mistakes that could cost you big time down the road.

Visiting the resorts and places we recommend means we have first hand experience to pass along to our guests. We can help you choose the best rooms, eat at the best restaurants and find the best places to shop, all while saving your money. No two kids clubs are ever the same. Often you can’t tell from the website or brochure photos. We appreciate that this is very important for many parents. This is why we make it a point to inspect them for ourselves. Our agents are available to you to help answer all of your questions directly.

Travel people don’t realize if the hotel they book does not live up to their expectations, they are left at the mercy of that hotel. Paying the cheapest rate for your room may mean you will be the first to have your room denied if the hotel over books. There is a HUGE difference between great value and the cheapest price. You may pay a low price for your family’s flight but that doesn’t mean you’ll make your connecting flight. This could result in an unexpected camp out at the airport terminal. A good travel agent know certain airport require longer connection times to prevent problems. A good agent utilizes the clout of a travel wholesaler to make sure you receive a low competitive price with a guaranteed room upon arrival.

Online booking websites normally require payment in full at the time you confirm your reservations. This means you could be paying huge credit card interest fees that will add to the total cost of your vacation in the long run. Many times, when you book with a travel agent you will only be required to pay a small deposit to confirm your family’s vacation reservations. Final payment for your trip will usually be required 45 to 60 days prior to your departure. In many cases, a travel agent can set up a monthly vacation layaway program that could save you hundreds on credit card interest.

No matter how much you prepare, sometimes unexpected “stuff” happens while you are on vacation. When you book with a travel agent, they are with you every step of the way. We are your personal advocate. If you run into any issues, your travel agent can make calls and usually fix the situation so you don’t have to waste valuable vacation time problem solving. We usually know who to call and how to ask for the right solutions many times exceeding your expectations.